Shop policy


ALL-IN-ONE KIT

The kit is printed and assembled at the moment of the order. So, please allow 1-7 days for the shipping to take place after the order. It is possible to have tracked shipping quoted by request. I ship to the mailing address provided by paypal, if not otherwise specificated. I don't replace lost orders, so it is your responsibility to make sure your mailing address is correct.


SHIPPING INFO

Shipping within UK is £3.40.  INTERNATIONAL is £5.80.  This is NOT a flat rate.

UK | Orders within UK is First-Class Royal Mail (1 day delivery).

INTERNATIONAL | Orders outside of UK can take 3-5 working days within Europe, 5-7 working days outside Europe. 

CARDS & STICKERS

The cards and the stickers will be shipped within 1-2 days from the day of the order. If you need fast shipping or tracked one, please just ask me and I will be more than happy to help you out. Also note that the shipping costs listed for multiple items can be lower or higher depending by the destination (Europe will be probably lower than the indicated costs) and the weight. Please contact me for any further information :-)

SHIPPING INFO

I ship to the mailing address provided by paypal, if not otherwise specificated. I don't replace lost orders, so it is your responsibility to make sure your mailing address is correct. All the orders, if not specifically requested, will be shipped with Royal Mail.

Uk orders are 1st class Royal Mail service (1 working day delivery)

Europe orders are Standard International service (3-5 working days delivery)

International (extra EU) orders are Standard International service (5-7 working days delivery)

DIGITAL FILES

All the digital files will be sent to your e-mail address within 24 hours from your order. If you select a Customized option, please remember that the 24 hours will start after I contact you to confirm that what you asked me to write is compatible with the space of the layout. Due to the kind of product, there is no refund for digital files.

Please contact me for any further information :-)

REFUNDS

I do not offer refunds for lost mail, or for change of mind.



QUESTION ABOUT YOUR ORDER

Please use the contact section in the store or write me an email at thetravelingscrapgirl@gmail.com for reaching me anytime for any question or query. I will be very happy to help you out and meet your needs.

WHOLESALE

I'll be more than happy to receive wholesale orders please use the contact section for getting in touch :-)